ODL Computer Solutions

Computer Software

Now we have the hardware, you need the software. Whether you already use an existing core business software platform (e.g AutoCAD for architecture, Sage for accounting, Socrates for medical practitioners etc.) there are certain fundamentals you need in place before these can work.

The operating system (Windows, Unix or Mac ?), email (Microsoft Outlook or a web client ?), word processing or spreadsheet manipulation, antivirus protection and backup solutions (local to tape or offsite ?). All of these need to be specified and set up to work together to maximise productivity, minimise downtime and user issues.

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We can work with your existing installed software solution, or help you source a new solution.

Our Process

Specification & Purchase

Install

Integrate

Upgrade

Maintenance

Specification and Purchase

Once you decide on the platform we can user our partner relationships to get the software at competitive prices and install as needed, whether this is a single user install, multi-seat corporate or educational system.

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Install

Once we have the computer, now it needs to be installed in the office, whether it is to be added to the existing network for a new user or a replacement. Replacing a PC can be a troublesome task as the user has many shortcuts, mapped drives, documents etc. that all need to be ported over. We are experienced at doing this type of work and can reduce both the downtime associated with this kind of migration and the difficulty a user can experience when moving toa new PC in terms of lost icons, shortcuts etc.

Integrate

Integrating new hardware into a legacy network can be a difficult task. This can be more difficult now with new operating systems being released more frequently and the potential cost of upgrading old software to be usable on new systems. We can liaise with your software providers to minimise the potential issues here.

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Upgrade

With the decreased life cycle of PCs now, it is sometimes more cost effective to upgrade a PC than completely replace it. We can help make that decision, whether it is a memory upgrade or video card upgrade.

Maintenance Support

So now the system is in we can provide a maintenance cover solution that will keep it running. This will include regular site visits, remote support, telephone support etc.

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